ToyShare runs on a monthly subscription model and is not selling any individual products. All subscriptions can be cancelled at any time with no refunds options; You will still get all the balloons according to your paid subscription until it expires.
Balloons are ToyShare's in-app currency and what is used to place orders and obtain products. Balloons are topped-up via credit card transactions into our platform.
In the event of receiving a defective toy, order mistake or any other unpleasant matters, ToyShare will credit extra balloons in your account as compensation.
ToyShare, upon customer's request and after evaluating the situation, may raise an exception and issue a fully or partially monetary refund to your payment method if deemed necessary. These exceptions could be filled for the following reasons:
- Never (or almost never) used the platform;
- Double charges on subscription payment process;
- Price mistake at charging time; or
- Residential address becoming a non-serviceable area.
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